In our 2-day Basic Mediation Training, you will learn:
1. How to help disputants resolve a broad range of conflicts, including those occurring in the family, workplace and community.
2. Criteria/strategies for determining whether mediation is appropriate for particular cases/disputants.
3. How to effectively prepare disputants to meaningfully participate in mediation.
4. The origins and dynamics of conflict.
5. The three critical pieces of information about a dispute a mediator must identify in order to facilitate the resolution of any conflict.
6. The seven stages through which every mediation passes, and how to guide disputants through them.
7. Mediator ethics.
8. How to help disputants effectively manage their emotions during mediation.
9. How to draft disputants' agreements. This course takes place over two consecutive days, from 8:30 a.m. to 6:00 p.m. (Eastern Time). Please note that the deadline to register is 48 hours prior to the start date/time of the training.